Handle Home Services ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt in to our services, including text and phone communications.

When you opt in to our services, we may collect:

• Your name, phone number, email address, and other contact details

• Any communications between you and our team, including text messages and phone calls

• Information related to scheduled services, appointments, and work performed by technicians

By providing your information and opting in, you agree that we may use it to: 
• Communicate with you regarding services, appointments, and updates 
• Provide customer support 
• Send you transactional and promotional messages 
• Connect you with technicians performing work 
• Improve our services and enhance user experience

We do not sell your personal information. However, we may share it with:

• Our employees, contractors, and technicians who need it to perform services

• Third-party service providers who assist in delivering communications and scheduling services

• Law enforcement or other parties when required by law 

You may opt out of receiving text messages and calls at any time by:

• Replying "STOP" to any text message

• Contacting our customer support at consumer@handlehomeservices.com Please note that opting out may affect our ability to provide certain services. 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission is 100% secure. 

By using Handle's services, including but not limited to opting in for text and phone communications, you agree to the following terms: 

​

1. Consent to Communications

By providing your phone number and opting in, you consent to receive calls and text messages from our team and technicians. These messages may include service confirmations, updates, and promotional offers.

​

2. Service Agreement ​

• You acknowledge that Handle acts as a facilitator between you and technicians providing services.​

• You agree to provide accurate information for service requests.

   

• Handle is not responsible for any issues arising from third-party technicians.​

​

3. Limitation of Liability

• Handle is not liable for any damages resulting from:

• Missed or delayed communications

• Service interruptions

• Errors or omissions in the information provided by third parties

​

4. Termination

• We reserve the right to terminate your access to our services if you violate these Terms.

​

5. Changes to This Policy

• We may update this Privacy Policy and Terms from time to time. Users will be notified of any changes via text message. Continued use of our services constitutes acceptance of any changes.

​

6. Contact Us

• For any questions regarding this policy, please contact us at 972-799-9777, or consumer@handlehomeservices.com.